H-Connect eHealth Wallet FAQ

H-connect eHealth wallet FAQ

What is H-connect?

H-Connect - an acronym for Health Connect, is a Software as a Services Portal, which serves multiple stakeholders of the Health Domain viz. Patients, Doctors, Hospitals, Laboratories and others to acquire, access, integrate and incorporate Health Information in an Electronic Ecosystem to build a universal Electronic Health Record

What is the goal of H-connect?

The ultimate goal of H-Connect EHR is to create a one-patient, one record model across health care settings.

What is eHealth Wallet?

A personal health record (eHealth Wallet) is an electronic application used by patients to maintain and manage their health information in a private, secure, and confidential environment. And the H-connect eHealth Wallet is more than your personal health history. It's smart. It provides you useful information and direct you to tools that you might find helpful.

Why is it better than what I have now?

Up until now, your medical records have been either paper-based or stored in different locations by different medical practitioners. With an eHealth wallet, you can access a secure online summary of your information wherever you have access to the internet. Your eHealth Wallet will have strong security and privacy safeguards – you’ll have a secure login and password to access your record.

Why I require H-connect eHealth Wallet?

H-Connect provides you the power to manage your own health by enabling you to monitor and store your health data from different sources - hospitals, laboratories and even old medical records, which can be accessed anytime-anywhere.

• All the health records (lab tests, X-rays, USGs, allergies, prescriptions, etc) are stored for lifetime at one place on the cloud.
• You can print and share your emergency medical card and complete health summary from H-connect eHealth Wallet.
• Eliminate the need to collect your paper based records from the health provider.
• Receive reminders from health care providers to ensure optimal health.

To keep track of your health related information, it's a good idea to keep your own personal health record.

What all is included in my eHealth Wallet?

• Your name, birth date, blood group, and emergency contact information
• Your upcoming appointment
• Dates and results of tests and screenings and its critical alert
• Major illnesses with dates and any allergies
• A list of your medicines and supplements, the dosages, and how long you've taken them
• Any history of illnesses in your family
• Your health insurance information
• Your body indices
• Health Tips
• Your own notes about your health.
• Any treatments you may have received.

Why should I register my baby or child for an eHealth record?

If your child has an eHealth wallet from birth, all important health information will be included, meaning that their eHealth wallet will be a complete record of health information throughout their life.

How will my eHealth Wallet help me take better care of myself?

You can make your own notes in a special area in your eHealth wallet. For example, you might want to make notes of allergies or previous reactions, details about how you’re feeling or previous reactions to treatment.

Why is an eHealth wallet better for me and my child?

You won’t have to remember all your child’s visits to doctors, check-ups and immunizations, which puts you and your doctor in a much better position to make the right decisions about their care or treatment.

When can I access my child’s eHealth wallet?

You can access your baby’s record whenever you need or want to. No matter what time of the day or night it is or where you are, you can always view a secure online summary of their medical record, so you and your doctor, nurse or other healthcare professional can act quickly to help them.

Do I need to have any specialized software to use H-connect?

No, this is a cloud based service and does not require any special software or even hardware to use it. You can easily access it through any internet enabled device like mobile phone, tablet, laptop etc.

What is Emergency medical card?

H-connect allows you to print Emergency medical card– Keeping emergency contact details means that your loved ones will get informed quickly if you are in emergency.

Why I require Emergency medical card?

Information saves time, information saves lives.

• In case of emergency (I.C.E.) cards may make it possible for loved ones to be told of an emergency.
• Keep with you in your wallet/purse, next to your driver’s license, at all times! Printable medical record for patients and caregivers, a medical history log to show your doctor.
• If you are taken ill or injured, carrying your Emergency Card could make all the difference.
• It’s also a good idea to take your records with you when you travel, may it be office or overseas.

How to print Emergency medical card?

On home page, click on Emergency medical card, a screen will open, click on print button to print and click on share to email the EMC.

What is health summary?

Comprehensive overview of your complete health with exactly what you want to see – profile info, medications, allergies, labs reports and whatever you input in H-connect eHealth Wallet.

How to print health summary?

On home page, click on Health summary, a screen will open, click on print button to print and click on share to email the EMC.

How can I print my lab reports?

Click on my reports in top panel. Click on my lab reports, a page will open with all latest lab test in a tabular format. Click on view details and the report will open at top. Click on print symbol at left corner and print the report as exactly as hard copy collected from lab.

How can I chart my lab reports?

You can view chart of your lab reports on home page at health tracker section.
Click on my reports in top panel. Click on my reports, a page will open with all latest lab test in a tabular format. Click on chart symbol and select the parameter and view of graph required.

How can I share my lab reports?

Click on my reports in top panel. Click on my lab reports, a page will open with all latest lab test in a tabular format. Click on Share symbol and a pop-up will open to enter the email address to whom you want to share the report.

How to retrieve forgot password for patients?

Log on to H-Connect portal and click on forgot password to retrieve their old password. The new password will be sent via Email and SMS. For further assistance contact
H-connect help line number:
079 4004 9257

When will the reports get uploaded on the portal?

Reports will get uploaded once the reports are available and verified in the lab system.

Does my data will be backed up on daily basis?

Yes. All the data will be on the cloud and can be accessed anytime and anywhere by patients and doctors.

Can I upload my documents in H-connect eHealth Wallet?

Yes you can. Click on my reports and then click on Add documents. Upload the document and save it for lifetime record.

How can I track my body dimensions?

For that click on chart view of Health calculator. Statics suggest your Body Dimensions, Daily calories required and much more things. So, that you will get better idea regarding your body health.

Why I required Healthy Tips?

You will get Daily Health tips in this Healthy Tips function and updates you regarding Health benefits.

How can I get Information about Test?

This is available in the symbolic blue design at the bottom of Report chart page. This function is for updates you regarding your reports importance and how does it useful.

Where can I get H-connect Mobile App?

H-connect eHealth wallet Mobile App is available on all 3 platform like Android, Windows and iOs.